Home > Remote Rescue Gateway > Support Plans | Start a Live Chat

[Helpdesk | My Account | Register]

 


IT Support Plans





Need Business Grade
IT Support?
Click here for our IT Support and Helpdesk Outsourcing with a Service Level Agreement





Total Pay-As-You-Go

tick Pay only when you need

tick Remote Support over the

      
     web on our website

tick Home or Office Remote &
                    
On-Site Support

tick £45 per hour for
       Home
  Users

tick From £45 per hour for
       Business
  Users




 Home Support Monthly

tick Unlimited Remote Support
                    with an application or on our
       website

tick Online Helpdesk Account

tick 0800 Telephone Helpdesk

tick Open Monday-Sunday
       from 9am to 9pm

tick £9.99 per month for

                     
Home Users




 Remote Monitoring

tick 24/7/365 Monitoring

tick Windows Servers and PCs

tick Pro-active not re-active

                    
support monitoring

tick
£9.99 per PC per month
       for
  Home Users

tick £19.99 per Server per
       month for
  Business Users


I only need a bit of Support from time to time!

Our Total Pay-As-You-Go Plan allows you to request remote support from us at anytime through our Remote Rescue Gateway on our website. Just fill in your details, click connect and a technician will beam into your Server, PC or Mac within approximately
2-3 minutes. We promote that 95% of all problems can be solved within the first hour of a remote support session.

The Total Pay-As-You-Go Plan is also ideal for on-site support problems that you may have on an ad-hoc basis and since there are no monthly tie-ins, you control how often you need us.


What if I need more than just a bit?

If you prefer the security of having unlimited remote support on-demand, a telephone and online support helpdesk, you can take advantage of our Home Support Monthly Plan (Home Users) or our IT Support & Helpdesk Outsourcing (Business Users).

You get your own tool on your PC to connect to one of our Support Technicians immediately, as well as your own personal Online Helpdesk Account and a Telephone Helpdesk that is open and answered every day of the week.

Contact us today on 0800 612 8939 for more information on our home and business IT support plans.